Customer Testimonials
If I could give zero stars I would. Had a recall on my car. Scheduled a week out. Left my car on the day of appointment. Got a phone call an hour later..they did not have the parts to fix the recall. When asked why they were not ordered on the day the appointment was made. "Oh, that was a scheduler that called you. I didn't even know you were going to be here today, to be honest" Not only a waste of my time, but the time of the person that I had to have ...
I took my Pathfinder in for 15000 mile oil change, etc., and also had the inside detailed. Dacoda Guy is the service person I usually work with and he is awesome!!!! He is always very helpful and extremely courteous. My car looked like it just rolled off the showroom floor!!!! I highly recommend Dacoda Guy and Dutch Miller Nissan.
All associates at Dutch miller nissan of bristol was helpful exspecially David the seller and Sandy fianace, thank you for your all yall done.
Brought my Nissan truck in for a break job and oil change. It lasted about 6 months before I had to take it somewhere else to have it checked. Dutch Miller charged me for new rotors and brake bleed and never did either. Im having the oil filter and oil checked next, I'll leave another review if they didn't do that correctly. I will also be contacting Nissan Corporate. Please check to make sure they do the repairs that they are charging you for. I would recommend you don't go here at all. Pathetic.
My beloved Kicks was totaled earlier this month. As I've purchased my last 3 vehicles from, formerly Bill Gatton Nissan, I wanted to stay with the same dealership, obviously. Dutch Miller has wonderful salespersons on staff just like BG did. I met Brian Riddell while looking and from minute 1, he was very attentive and helpful and most importantly, NOT pushy! He showed us several different used cars allowing us to test drive our 2 favorite ones. Brian is a new employee and if he didn't have an answer to one of our questions, he would research to find it! Thankful ...
I was so happy to find such a great deal on a used car at Dutch Miller Nissan! Everyone was so nice and helpful. A very pleasant car buying experience,
They didn't have tools to fix The van needed some tools that only dodge has
Wonderful customer service. Had a great experience. Would recommend to anyone looking for a new vehicle.
I was quoted one price that was high and when I checked out it was almost $200 more and dealerships wonder why ppl don't bring their cars in to have them serviced. I worked in SD before I know how the pricing works but truck will be serviced somewhere different next time.
Pleasant. Friendly. Efficient 12 more words 9 more words 6 more words 3 more words
Well pleased Well pleased with the service I received. Well pleased with the service I received. Everyone was very friendly and professional.
One of the most pleasant buying experiences, in buying a car , the staff was wonderful to deal with.
Pleasant experience with everyone there. No issues. There is nothing more I want to add.
It was a great time and they took care of me. They're always super friendly.
Front desk for service was great Did a good job with the service and oil change
We found the staff to be friendly and accommodating. The dealership was clean and comfortable. The salesman was friendly while very professional in his speech and demeanor. We were pleased with the low pressure experience when making the decision to buy.
Just got an oil change but service is always great Would definitely recommend to a friend
Excellent. Took my truck in promptly. Kept me informed. Excellent work. Josh is outstanding and so is Dakoda. Dream team.
Everyone at the dealership is very nice and accommodating and very quick and clean service
The service was great My experience was fine service man was very nice Everyone was great
Sales agent was helpful and accommodating. Business office helped identify a lower loan rate source. There was a $900 administration fee that, in my opinion, should have been priced with the vehicle.
professional services excellent crew members and top notch service would recommend the service to anyone
Good Work was done in a timely manner and I was completely satisfied with the outstanding service!
Dustin was great. Kept me informed the whole time and even gave me some pointers on how to have great hair like him.
Made my appointment for an oil change. Every time I get my oil changed, it takes two hours. I will be going elsewhere next time.
They were very nice to me. It's an excellent clean place to wait, wait time was not a long time to wait They do very good work I will be going back again
Salesman was great but the one about financing/manager was stressful Manager kept me waiting and then said he didn't know how to reverse a charge on my debit card because I needed to use my credit card instead, I had to drive back to dealership And work with another manager to get it on my credit card
They did excellent work and could not find anything wrong and therefore there was no charge! That made us very happy
Prompt, courteous and informative. Diagnosis was done and was informed of all services needed. Great experience.
The service team was great to work with. Had a willingness to accommodate my schedule. The popcorn was amazing. I would recommend keeping fresh coffee for the customers. Just some food for thought
It was fine, everyone was friendly and I was in and out! The waiting room was clean and quiet.
Great to work with and very patient with my with my husband’s questions. Great team!!!
Everyone was so nice. I really enjoyed the nice & comfortable lounge especially the popcorn.it was delicious.
Pleasant to work with / excellent sales person (Monica Sharrett). Kenny is also great to work with.
They were friendly and did good work I will be back for my next oil change!
It was a good experience, but these emails are driving me crazy. I gave you a few words about my experience and it wasn't enough .
Easy to deal with not pressured to buy and do what they can to help people out
Fast, friendly and efficient. I'm going to miss this dealership when we move to Pennsylvania in a few months.
Everyone at the dealership was very accommodating, courteous, and very nice. The dealership it self was very clean.
I enjoyed working with Tyler the salesman. He was very nice. Thanks for your help!
Service was an easy in easy out experience and I was notified of something that may need attention ... I declined for now however, after examining my invoice, I did not see the recommendation on my service order and My multi point inspection showed everything to be in perfect condition So I was a little concerned that a technician perhaps was just adding more work to be done to boost sales ...I certainly hope that's note the case I've been worn Nissan for years and would never take my business elsewhere because of the women that ran the service ...
Very helpful staff and pleasant waiting environment They are always helpful and I will continue to bring my vehicle there for service
Easily scheduled appointment online. When I arrived they took it right in. Checked out issues I had problems with and fixed.
The salesperson we deal with was the most friendliest and courteous person that I have ever done business with when buying a vehicle thanks to her for helping us so much
Easy to use. Knowledgeable. Kept us informed. Made us aware of each step in process
Quick, friendly, and efficient service. I came in for an oil change and tire rotation and was out within 45 minutes. Great service.
Professional, courteous and informative I think that's plenty, what more can I say yall did a great job, price was higher than I was quoted but hey can't do nothing about that am I right?
Good work and reliable. Keeps you informed. They gave me estimates on future work that might need to be done next service interval. Wasn’t pushy like some dealerships are.
No complaints with this visit. Disappointed that there continues to be such a turnover with employees.
It was quick easy and simple I came in and asked to do what was needed but didn't want to spend a whole lot of money and it ended up being cheaper than it's ever been so I was satisfied
They were expecting me. I got out with time to do other things. Great job
Professional they make you feel comfortable and at ease Prompt delivery go they go over everything and answer any questions that you might have
Normally I receive a document of everything which was checked and the health of fluids or filters, lights, etc. I didn't receive that and I brought my car in expecting my radiator fluid to be filled since it was low, but it was untouched. The service took more than an hour.
Work was done timely and as was recommended at initial visit ( no 'extras') I will be back
Friendly service and nice waiting area. Saturday service is very very convenient for people who work and can't get off.
I needed an oil change and Dustin helped me out. He was professional and my vehicle was serviced in a timely fashion.
They are always fantastic. Very informative. They are always kind and keep me well informed. They are great. I will continue to go to them and tell people about them
Excellent customer service! Fast service!! Comfortable waiting room. Love the kitty! I was surprised there was not a charge for an inspection after a bump in a parking lot! That was very nice!
Good place to get a vehicle and trade your vehicle Good place to get a vehicle
Very professional, work done in a good amount of time, everything was explained to me.
Great. Very knowledgeable and helpful. They did fantastic helping me with my recent service and oil change.
Great people to deal with. They go that extra mile for their customers. Service department has great tech too.
Smooth and helpful. Nothing bad I can say I really enjoyed my experience at Dutch Miller Nissan.
Awesome dealership. Awesome people. Would highly recommend this dealership for your next purchase. Totally satisfied
Everything went smoothly except what I had to pay was $20 more than the estimate even though nothing changed about the actual work done. The rep explained that the estimates don't include parts. That's a dumb way to do an estimate, and it's confusing at the least and very frustrating for the customer.
Professional associates. Makes me feel welcome, like I enjoy being there. Wouldn't go anywhere else.
I just got an oil change. Everything was fine It was done fast and accurate
Very pleasant place to go to buy a vehicle,nice salesperson and staff,would recommend this dealership to anyone.
Very helpful Very helpful and efficient. Got oil changed and tires rotated. Did great job and was satisfied with work
Above and beyond on telling us the features of the car. Very friendly!!! Extremely enjoy the exchange
Was very helpful and polite. Let me know what I needed to do and understood I needed to wait till after the New Year
The best I've ever dealt with in timing and service. The people are very nice!
Very Bruce and respectful, had a cute cat that I petted, and dustin the guy that helped me made sure I got my car in fast and got it back even faster
They worked very well with me and answered questions that I had About some issues about the truck
Dustin who helped me in the service area was great, and so were the mechanics that worked on my vehicle, they got me in and's out in a timely manner ( considering it was a pretty big job. Thanks so much
A place I dread to go because of the expense! Dacoda was very patient! I do appreciate any discounts I can earn or get!
Everyone is very friendly and knowledgeable of their inventory. Highly recommended these folks at Dutch Miller
The staff is very friendly and helpful. The nissan mechanic is very knowledgeable. I was in and out in a decent amount of time.
Everyone was extremely nice and professional. Super helpful and knowledgeable. Dealership was clean and inviting. Will definitely be back.
Was well taken care of very nice experience Work was done in a timely manner
Quick and efficient service. They let me know that my car seat had to be unhooked and I really appreciated them let me know. Most service departments don't tell you. Everyone was very polite.
Friendly ,they good about letting you know what going on ,they listen to you to you .Everyone friendly and Respectful
I have received excellent service from Dutch Miller Nissan. The facility is well equipped, comfortable for waiting service customers, and entirely responsive to questions. This is a first rate operation in my book.
They serviced my car very quickly and were very professional in their customer care. Thanks
They have been very attentive on taking care of my truck always been very pleased
Took my vehicle in promptly at appointment time. Kept me informed while servicing. Showed me dirty air filter and offered to replace which we did. Replaced battery that was 5 years old. Very professional and friendly. Josh, the technician was excellent also.
Everything we have had done in the service department has been addressed well and quite professionally. Your operation seems to be very well organized and exceeds what we have found in the other dealerships. This sits quite well with us and plan on making Dutch Miller our go to preferred Nissan dealership. Thank you
Appointment time was prompt. Service department was on time. Service was completed in a timely manner. Staff was friendly.
Very professional and courteous staff. I pulled in with a nail in tire and was immediately helped with a ride to work and pick up few hours later when new tire was installed. Thanks, Dutch Miller Nissan.
Quick reliable service. I was keep informed of vehicles status and if anything else needed attention
Same day appointment was scheduled quickly. Service Advisor was courteous and knowledgeable. Wait time was not too long. Next service appointment was scheduled.
Dustin was very helpful after a mixup with my car part. I hadn't heard anything about it in months.
Great communication. They found the problem quickly and had my Titan truck back on the road within minutes. Dustin the service advisor was great to work with.
I've been to several dealership for oil change, this was by far the best experience
Great service good people very professional will contiue to do business with you will recommend to my friends
They were very friendly. And they were on time. Their waiting room was very clean. I was able to get my appointment exactly when I needed it.
Service Department is always friendly and willing to help I took my vehicle in not long ago and they ordered my part and fixed the issue right away!
Great customer service! Car was done earlier then anticipated which was great Great job thanks
Friendly, professional, knowledgeable people to assist me with my needs for my Nissan Altima. I choose to go to this dealer, although I purchased my vehicle at a different local dealership. Overall GREAT service, would definitely recommend!
Dustin is always helpful and courteous. They take good care of my Rogue. I recommend them for all your Nissan needs!